Ryan Uebel

About Ryan Uebel

I have 20+ years of professional IT experience and an extensive background in desktop/helpdesk/voice/IT admin roles. Have supported up to 1200 users in multiple locations. Extensive contract work while in Denver (1997 through 2003) and worked for Fortune 100 companies. In addition, I feel I bring a blue collar work ethic with white collar professionalism.Specialties: IT Administration - IT Applications -Telecom Administration - Network AdministrationCabling Infrastructure - Desktop Support - Help Desk

Experience

1. Application Delivery Analyst

   Ent Credit Union

   Dec 2015 — Present · Colorado Springs, CO, US

   Install/deploy, provide support and maintenance for vendor supplied business applications, serving as a liaison between end users in the organization and the vendor. Coordinate and manage the applications post-implementation, provide support/facilitate daily operational issues/fixes related to applications and plan for future releases and upgrades. Akcelerant - Centrix - CFM - ImageCenter - Synergy - Symitar - FICS - Business Objects - Crystal Reports - Radstar - SMA OpCon Training Certificate - NowForms - LaserPro

Skills

• Desktop Support
• Telecommunications
• Microsoft Office
• Windows
• Administration
• Help Desk Support
• Troubleshooting
• Technical Support
• Customer Service
• System Administration
• Process Improvement
• Network Administration
• Budgets
• Business Analysis
• Inventory Management
• Information Technology
• Software Documentation
• Training
• Team Building
• Access
• Management
• Visio
• Leadership
• Security
• Networking
• Project Management
• Team Leadership
• Program Management
• Analysis
• Integration
• Operations Management
• Manufacturing
• Sharepoint
• Vendor Management
• IT Outsourcing
• IT Service Management
• IT Strategy
• IT Management
• IT Operations
• Business Process Improvement