Ryan Thomas
Business Analyst | ServiceNow | Scrum Master
- Role
- Business Analyst at Codered
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Experience
Business Analyst
Jul 2021 — Present · Houston, TX, US
Collaborate and provide business analysis support to the product owner, business sponsors, and testers during development • Performs system-wide root cause analyses and drives improvements.• Updated payment process system using Salesforce software.• Reviewed files, records, and other documents to obtain business information and key data informing responses to development requests.• Assigned tasks to associates, staffed projects, and updated all involved parties to enhance optimal business flow. • Communicate business requirements of clients by Constructing easy-to-understand data and process models. • Document workflow processes.• Managed development of enhancements of the system and coordination of business user acceptance testing.• Present weekly status on technical approach and roadblocks for new EMR connections.• Experience in MSExcel, MSPowerpoint, and Tableau.• Create projects on Jira and assigned Jira Agile boards.• Created Custom workflows, custom screens and custom fields on Jira.
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