Ryan G.

About Ryan G.

Learning and development should do more than check a compliance box—it should inspire, engage, and empower. That’s the philosophy I bring to every program, initiative, and team I lead. I drive the scoping, strategy, execution, and implementation of global education initiatives that optimize workforce performance, enhance leadership pipelines, and create scalable learning experiences that align with business goals. Whether building scalable training frameworks, integrating AI-driven learning solutions, or optimizing workforce performance, I create environments where people and businesses grow together.Some of the ways I’ve done this:Scaled workforce training operations, leading 29 virtual trainers and managing budgets across 15 locations, reducing training costs by 30% through AI-driven learning solutions.Enhanced leadership pipelines, increasing internal promotions by 15% and reducing new-hire attrition by 20% through targeted employee engagement and talent development initiatives.Accelerated onboarding efficiency, reducing employee ramp-up time by 37% and increasing training completion rates by 20% through strategic instructional design.Drove revenue growth, refining customer service training programs that contributed to securing 15 new state and health insurance contracts.Designed and launched global education initiatives, implementing the first-ever customer service training program for both onshore and offshore BPO partners—standardizing service delivery and reducing operational costs across five state locations.When I\'m not developing future-ready teams, you can find me off-roading in my Jeep Wrangler or setting up camp under the stars. I’m always up for an adventure—whether in the boardroom or the backcountry.Let’s connect and talk about how we can elevate learning, talent development, and workforce success together!Specialties: Learning & Development Strategy | Talent Development | Employee Engagement | Instructional Design | AI-Powered Training Solutions | Remote & Virtual Training | Workforce Optimization | Succession Planning | Onboarding & Retention | Leadership Development | Change Management | Training Needs Assessments | Continuous Improvement | LMS Administration | Organizational Growth

Experience

1. Director of Training

   MediDrive, LLC

   Dec 2025 — Present · Phoenix, AZ, US

Education

• UCLA Extension Corporate Education & Custom Programs

  Professional Certificate in Human Resources Management, Human Resources Management/Personnel Administration, General, Thirty-Six Unit Program "Earned with Distinction"

  2015 — 2016

• UCLA

  Bachelor's degree, Spanish Language and Literature