Ryan Davis

About Ryan Davis

r••••••••@gmail.com - 91••••••21Thank you for visiting my profile. I am a Global Operations Professional skilled at developing and implementing operational improvements that drive productivity and enhance customer value.Working in leadership positions for Lenovo and IBM, I have gained valuable experience in business operations, S & OP, and enterprise-wide business processes in commercial and consumer markets. I am passionate about driving improvement, creating structure out of chaos, and developing business management systems that deliver sustained results. People I work with describe me as a strong leader who builds relationships across multiple organizations creating ownership and commitment to achieving results. I think of myself as a collaborative, data driven business partner who places value on self-improvement and strives to provide inspiring leadership.CAREER ACCOMPLISHMENTS Established sales support organization for $500M markets in North America, Western Europe, Japan, Australia, and New Zealand while transitioning the US business to a new IT platform resulting in $12M annual savings. Led worldwide sales and operations planning process (S & OP) for Lenovo business unit, a $3.2B annual initiative. Provided leadership for $8B end-to-end North America sales support operations moving 8 million units annually. Connected operational metrics to customer feedback improving customer experience score 30 points in 3 quarters.CAPABILITIES THAT DRIVE ORGANIZATIONAL SUCCESS AND ENHANCE CUSTOMER VALUEStrategic Leadership and Planning | Tactical Execution | Sales and Operations Planning (S & OP)| Operations Management | Budgeting and Forecasting | Supply Chain Operations | Automation | Technology | Business Management Systems | Project/Program Management | Process Improvement | Lean Six Sigma | Market Analysis | Business Analysis | Cross-Functional Teaming | PMP Certified | Team Development | Change Management

Experience

1. Director of Operations

   Dell Technologies

   Jul 2018 — Present · Austin, TX, US

   Hired to run worldwide business operations for Commercial Notebook Product Group. Responsible for stewardship of P&L, annual portfolio transition, and three-year strategy. Directed global operations for the Commercial Notebook Product Group, managing a $15B P&L. Achieved over 30% growth in units, revenue, and margin from 2018 to 2024, capturing 135bps of market share. Implemented process improvements that resulted in a $40M enhancement in product transitions. Built and led a high-performing business operations team, focusing on talent acquisition and standardization.

Education

• Michigan State University

  Bachelor of Arts, Business - Supply Chain Management

  1991 — 1996

• UNC Kenan-Flagler Business School

  MBA, Business Administration and Management, General

  2005 — 2006

Skills

• Process Improvement
• Management
• Forecasting
• Supply Management
• Operations Management
• Product Management
• Procurement
• Mrp
• Logistics
• Business Transformation
• Sales Operations
• Six Sigma
• Erp
• Inventory Management
• Business Analysis
• Market Research
• Business Process Re-Engineering
• Manufacturing
• Leadership
• Change Management
• Pricing
• Sales
• Strategic Planning
• Vendor Management
• Cross-Functional Team Leadership
• Outsourcing
• Supply Chain
• Business Process Improvement
• Global Sourcing
• Negotiation
• Materials Management
• Strategy
• Supply Chain Optimization
• Product Development
• Program Management
• Supply Chain Management
• Analysis
• Strategic Sourcing
• Capacity Planning