Ryan Cruz

About Ryan Cruz

I am a performance-driven Senior Technology professional offering a strong record of success leading teams in technical program management and implementing innovative technology solutions supporting organizational objectives. I love solving business problems that require new or modified processes with careful attention to building processes and governance that are \"right-sized\" for the organization. I also love enabling teams to make the impossible possible through innovation.Leveraging strong technical knowledge and sound business acumen, I expertly communicate with technical teams and non-technical stakeholders to deliver solutions with improved productivity, time-to-market, and quality. Throughout my career, I have been consistently recognized for demonstrating a strong work ethic with a record of performance at the highest levels of professionalism and integrity.Selected qualifications include:* Product Development: Experience directing cross-functional teams in new product development and go-to-market strategy execution that enable businesses to provide quality deliverables and leverage a competitive market position * Process Improvement: Adept at identifying gaps in processes, streamlining workflows, and implementing efficient methodologies to enhance productivity, increase quality, and accelerate time-to-market for new products* Organizational Leadership: Record of consistent growth-oriented leadership through roles of increasing responsibility, overseeing team performance, supporting key account relationships, and continuously improving systems and processes* Talent Management: Passionate about building teams of technical and functional experts, managing globally dispersed resources, and mentoring team members enabling them to contribute in increasingly effective ways Highlighted areas of expertise include:Program Management | Operations Management | Risk Assessment/Strategy | Digital Transformation | Gap Process Analysis | Budgeting & Cost Analysis | Product Development | Risk Management | Iterative Management | End-to-End Product Roadmap | Competitive Analysis | Workflow Processes | Customer Management | Performance Improvement | Process Improvement | Business Support Tools

Experience

1. Sr Director, Program Execution & Operations, Strategic Initiatives & Transformation

   Jabil

   Nov 2023 — Present · Austin, TX, US

   Leading Program Management Office for Intelligent Infrastructure, responsible for Life cycle management of all Cloud, Enterprise Infrastructure and Wireline programs from cradle to grave.Leading Program Operations and Tools development in support of a 300+ person organization to improve efficiency, data analytics, and drive business value through better decision-making.Leading Strategic Initiatives and Transformation to enable growth of the business and improved performance.

Education

• Cornell Johnson Graduate School of Management

  Master of Business Administration - MBA

• Rensselaer Polytechnic Institute

  Master of Science - MS, Information Technology

• The University of Texas at Austin

  Bachelor of Arts - BA, Japanese

• The University of Texas at Austin

  Bachelor of Science - BS, Electrical Engineering

Skills

• Lean Sigma
• Customer Experience
• Quality Management
• Systems Engineering
• Customer Satisfaction
• Customer Insight
• Statistics
• Team Building
• Change Management
• Lean Manufacturing
• Six Sigma
• People Management
• Problem Solving
• Management
• Integration
• Process Improvement
• Strategy
• Vendor Management
• Program Management
• Team Leadership
• Manufacturing
• Cross-Functional Team Leadership
• Supply Chain Management
• Business Intelligence
• Product Management
• Process Engineering
• Product Development
• Business Strategy
• Crm
• Technical Leadership
• Business Process Improvement
• IT Strategy
• Testing
• Leadership
• Semiconductors
• Pmp
• Engineering Management
• Data Analysis
• Quality Assurance
• Engineering