Ryan Sims
Director, Customer Experience @Brink’s Inc
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WORK HISTORY
Director, Customer Experience @Brink’s Inc
EDUCATION
Michigan State University
BA, Criminal Justice
ABOUT RYAN SIMS
Senior manager with 25years of multi-site experience in the Smart Safe/Cash Recycler/Cash Logistics field, working successfully with ATM, retail, MRB/CRB and banking customers throughout the US. Administrative and hands-on experience in Field Operations, Project Management, Product Operations, Vault Services, Sales, Customer Support, Reconciliation, with single and multi-unit/regional P&L, Security and Safety experience.Specialties: Proven leader, team builder and communicator. Nuts and bolts analytical and problem-solving abilities. Experienced in turning around sub-performing customer accounts and business units. Highly experienced in disaster recovery pre-planning and post-operations.
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