Ryan Obremski
Customer Service Manager, Airport Customer Experience at American Airlines
- Role
- Customer Service Manager, Airport Customer Experience at American Airlines
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Ryan Obremski
As a Customer Service Supervisor at Piedmont Airlines, I lead a team of cross-trained customer service agents who provide excellent service to passengers and ensure smooth operations at the airport. I have been working at Piedmont Airlines for over 2 years, after being promoted from a cross-trained customer service agent role. Before joining Piedmont Airlines, I was a customer service manager at Shaw\'s Supermarkets for 2.5 years, where I oversaw the daily operations of the store and handled customer inquiries and complaints. I have developed strong organization, problem-solving, and leadership skills throughout my work experience, as well as a passion for aviation and customer satisfaction and safety. I am currently pursuing a Bachelor’s of Business in Aviation Management and Operations at Embry-Riddle Aeronautical University, where I learn about the principles and practices of the aviation industry and how to manage complex projects and teams. My goal is to leverage my education and experience to advance my career in the aviation sector and contribute to its growth and innovation.
Experience
Customer Service Manager, Airport Customer Experience
Sep 2025 — Present · Reno, NV, US
Education
Boston College High School
High School Diploma
Embry-Riddle Aeronautical University
Bachelor of Business Administration - BBA
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