Ryanne James
Client Services Account Manager @Netline
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WORK HISTORY
Client Services Account Manager @Netline
EDUCATION
Aquinas College - Grand Rapids
Bachelor's degree, Sociology
SKILLS
ABOUT RYANNE JAMES
An ambitious CS and CX professional, offering experience in crafting efficient and effective customer journeys, forging solid client relationships, and influencing expansions and renewals. Able to translate strategies into actionable plans that drive short and long-term goals for adoption and renewal of product offerings. I also collaborated with the sales, data science, and product teams to provide feedback and insights from the customer perspective.I have a Bachelor\'s degree in Sociology and a minor in Writing from Aquinas College, where I graduated with honors and participated in various extracurricular activities, such as blogging, volunteering, and grant writing. I have a passion for understanding human behavior and interactions, and applying that knowledge to create positive customer experiences. I also have strong communication, writing, and social networking skills, which I developed through my previous roles in business development, consulting, and brand promotion. My goal is to continue learning and growing as a customer success professional, and to contribute to the success of innovative and customer-centric organizations.
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