Ryan Johnson

About Ryan Johnson

A highly accomplished and super awesome leader in IT with proven results offering 15 years of experience in People Management, Information Technology, and Project Management as part of direct and virtual teams. Extensive experience managing small and large scale teams and project environments. Proven ability to manage teams of up to 55 personnel with budgets up to $40M. Leadership underscored by highly tactical team training, effective resource loading, and brand building. Possesses a strong attention to detail and a focus on achieving exceptional results in environments that demand continuous improvement all while upholding the highest possible team morale. Maintains a TOP SECRET/SCI CI Poly Clearance.

Experience

1. Network Operations Center Manager

   Maritz

   Sep 2017 — Present · Fenton, MO

   Network Operation Center (NOC) & Data Center: Our goal is to view your applications like your customers do, and through proactive monitoring to identify issues quickly to minimize if not prevent customer impact. Our services include 24/7 technical support by the Maritz Network Operations Center (NOC), Alerting, Notification and Remediation, Application Dependency Mapping, and File Transfer/File Processing. In charge of hiring the right people for the right positions and making sure they are trained as well as have all of the tools to complete their jobs. I actively coach and mentor each one of my team members by diving in and providing recommendations as needed. I write the strategy for my team to align with the rest of the organization and remain very customer focused.

Education

• Vatterott College-Quincy

  Associate's degree, Computer Technology/Computer Systems Technology

  2007 — 2009

• ITT Technical Institute-Arnold

  Bachelor's Degree, Project Management and Business Administration

  2014 — 2015

• Clearwater Christian College

  None, Business Administration and Management, General

  2001 — 2002