Ryan McDonell
Empowering Enterprise Teams with AI-Driven M365 Solutions | Building Secure, Scalable Copilot Experiences @ NY Life | ex-Microsoft | MBA
- Role
- Corporate Vice President - Senior M365 Copilot Engineer at New York Life
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Ryan McDonell
Senior level Service Engineer with over 11 years of expertise in system architecture…
Experience
Corporate Vice President - Senior M365 Copilot Engineer
Oct 2025 — Present · New York, NY, US
Lead enterprise deployment and governance of Microsoft 365 Copilot and Power Platform solutions, enabling secure, scalable AI experiences across New York Life’s digital ecosystem.• Architect and deploy Copilot Studio agents across SharePoint, Teams, and internal platforms• Guide business units in building compliant, high-impact AI workflows• Manage Power Platform environments and Copilot agent inventory• Develop dashboards to track usage, adoption, and cost optimization• Lead technical reviews, developer syncs, and internal enablement sessions• Collaborate across teams to evaluate advanced use cases and escalate to OpenAI when needed
Education
Medaille University
Associate of Science, Computer Science
Medaille University
Master of Business Administration, Organizational Leadership
Medaille University
Bachelor of Business Administration, Management Information Systems, General
Skills
- Virtual Private Network (Vpn)
- Microsoft Office
- Active Directory
- Windows Server
- Computer Maintenance
- Computer Hardware
- Cisco Technologies
- Leadership
- Citrix
- Information Technology
- System Administration
- Computer Network Operations
- Networking
- Windows Xp
- Software Documentation
- Vmware
- Vpn
- Windows
- Computer Proficiency
- Computer Repair
- Troubleshooting
- Computer Science
- Technical Support
- Operating Systems
- Windows 7
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