Ryan Ling
Director of Customer Experience @Sanford Health Plan
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WORK HISTORY
Director of Customer Experience @Sanford Health Plan
Added additional responsibility by leading the Provider Relations contact team in addition to the Customer Service team - Leading an organizational restructure to enhance the member and provider experience by allowing our team members to become experts in each respective area, which will also increase service levels - Responsible for leading the project on provider portal enhancements
EDUCATION
University of Sioux Falls
BA, Business Management
Dakota State University
Information Systems
Dakota State University
A.S., Business Management
ABOUT RYAN LING
Strong operational leader with 25+ years of healthcare operations and experience in…
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