Ryan Ling
- Role
- Director of Customer Experience at Sanford Health Plan
- Location
- Sioux Falls, SD, US
- LinkedIn followers
- 500 followers
About Ryan Ling
Strong operational leader with 25+ years of healthcare operations and experience in…
Experience
Director of Customer Experience
Mar 2023 — Present
Added additional responsibility by leading the Provider Relations contact team in addition to the Customer Service team - Leading an organizational restructure to enhance the member and provider experience by allowing our team members to become experts in each respective area, which will also increase service levels - Responsible for leading the project on provider portal enhancements
Education
University of Sioux Falls
BA, Business Management
2008 — 2010
Dakota State University
Information Systems
1997 — 1998
Dakota State University
A.S., Business Management
2003 — 2004
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