Ryan W.

Director - Talent Development @ Firstsource | MBA in Adaptive Leadership

Role
Director - Talent Development at Firstsource
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Ryan W.

As Director of Talent Development at Firstsource, I leverage over 20+ years of expertise in leadership development, performance management, and organizational capability-building. My role encompasses designing and launching frameworks such as the Team Leader Certification Path, enabling leadership readiness across global teams. These efforts are grounded in adaptive leadership strategies that align with business objectives and drive operational excellence. With certifications like SHRM-SCP and proven success in change management and coaching, I collaborate with teams to deliver impactful learning solutions. My work fosters a resilient, high-performing culture that supports business delivery and innovation. Recognized for excellence in capability-building practices and citizen development in automation, I remain committed to creating transformative talent initiatives that empower organizations and their people.

Experience

  1. Director - Talent Development

    Firstsource

    Oct 2023 — Present · Bangalore Urban, IN

Education

  • St Anthony college

    Commerce

    2006 — 2008

  • Rose Bud English Medium High School

    HSLC, General Studies

    1991 — 1996

  • Indira Gandhi National Open University

    Bachelor of Arts - BA, Industrial and Organizational Psychology

    2024

  • Grow More Avenues

    GrowMore Coach Model, Professional Coaching

  • Golden Gate University

    Master of Business Administration - MBA, Adaptive Leadership

    2024 — 2025

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Ryan W. — Director - Talent Development at Firstsource in Bengaluru, KA, IN | Unifers