Ryan Laurence
Director, Client Management at Luxury Asset Capital
- Role
- Director, Client Management at Luxury Asset Capital
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ryan Laurence
Ryan is a data professional with experience in driving growth and business process…
Experience
Director, Client Management
Jan 2023 — Present · New York, NY, US
Reported on financial health of client accounts directly to CFO – outstanding interest balances, loan life cycles, and other indicators to analyze and mediate risk within our loan portfolio• Developed and maintained comprehensive data analytics dashboards using Excel and Salesforce, managing $50M loan portfolio across 650+ client accounts• Led data-driven decision-making initiatives resulting in $15M+ gross profit generation through systematic analysis of client metrics, repeatedly surpassing departmental goals• Designed and executed business intelligence reporting workflows combining multiple data sources (Salesforce, BravoPro) to drive our interest collections process• Day-to-day analysis of open accounts and business as a whole to innovate client services and aid in company-wide scaling of sustainable, data-driven processes• Collaborated cross-functionally with valuations team to assess risk on new loans from returning clients
Education
Indiana University - Kelley School of Business
Bachelor of Science - BS
Indiana University Bloomington
Bachelor of Science - BS
Skills
- Project Management
- Management
- Microsoft Office
- Leadership
- Powerpoint
- Microsoft Excel
- Financial Analysis
- Microsoft Word
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