Ryan Kolean

About Ryan Kolean

About Me:I am an experienced Senior Site Reliability Engineer dedicated to optimizing and enhancing the reliability, scalability, and performance of complex systems.Golden SignalsI possess a deep understanding of monitoring and analyzing key performance indicators that form the backbone of a robust system. By harnessing the power of metrics such as latency, traffic, and errors, I can effectively identify, diagnose, and address potential issues before they impact end-users, ensuring seamless user experiences.Incident ResponseI excel in managing and resolving critical incidents with utmost efficiency and precision. Leveraging my extensive knowledge of incident management frameworks, I can swiftly lead cross-functional teams, mitigate risks, and restore services promptly, minimizing downtime and maximizing customer satisfaction.Compute OptimizationI have a passion for optimizing compute resources to achieve maximum efficiency. Through comprehensive analysis, capacity planning, and utilization monitoring, I identify opportunities to streamline infrastructure, reduce costs, and enhance system performance, all while ensuring scalability to meet ever-growing demands.AutoscalingWith expertise in designing and implementing autoscaling solutions, I have a proven track record of building resilient architectures that seamlessly adapt to fluctuating workloads. By employing intelligent scaling algorithms and leveraging cloud technologies, I empower organizations to dynamically allocate resources, optimize costs, and maintain optimal performance under varying traffic patterns.Key SkillsPerformance Monitoring and Analysis: I have expertise in monitoring and analyzing key performance indicators to identify and address performance bottlenecks.Incident Management and Mitigation: I am skilled in leading incident response efforts, mitigating risks, and minimizing the impact of critical incidents.Capacity Planning and Resource Optimization: I excel in analyzing resource utilization, planning for capacity needs, and optimizing resource allocation.Automation and Scripting: I am proficient in automation and scripting languages, enabling streamlined processes and reducing manual effort.Root Cause Analysis and Troubleshooting: I have the ability to investigate complex issues, perform root cause analysis, and implement effective solutions.Collaboration and Cross-Functional Leadership: I am a team player who excels in cross-functional collaboration, fostering strong partnerships to achieve common goals.

Experience

1. Senior Site Reliability Engineer

   StockX

   Aug 2022 — Present · Detroit, MI, US

   Compute Optimization:Supported Kubernetes (K8s) and AWS deployments to ensure efficient and effective scaling of systems.Utilized optimization techniques to streamline compute resources, resulting in improved performance and cost savings.Incident Response:Acted as Incident Commander, leading response efforts for various incidents across all levels.Implemented a comprehensive incident response approach to minimize downtime and swiftly resolve issues.Correction of Errors Process:Developed, implemented, and evolved follow up process to Incident Response that focused on followthrough of root causes. This process was blameless and ensured a strong culture of ownership from engineers to ensure the reduction of repeated root causes identified in incidents. SLA & SLO Implementation:Implemented Service Level Agreements (SLAs) and Service Level Objectives (SLOs) at service and route levels.Utilized data-driven approaches to measure availability and drive continuous improvements.

Education

• Kettering University

  Bachelor’s Degree, Computer Science

  2009 — 2014

• Oxford High School

  High School Diploma with Honors, College/University Preparatory and AP Courses

  2005 — 2009

Skills

• Pentaho
• Agencyagile
• Team Management
• Simple Object Access Protocol (Soap)
• Atlassian Jira
• Html
• Postman
• Software Engineering
• Mercurial
• Representational State Transfer (Rest)
• Windows
• Jira
• Confluence
• Paypal Integration
• Software Development
• Python
• Decryption
• Sql
• Linux
• Web Development
• C++
• Team Motivation
• Git
• Visual Studio
• Unix
• Facebook Api
• Encryption
• Java
• Web Services
• C
• Programming
• Microsoft Office
• Infobright
• Integration
• Css
• Perl
• Software Design
• Github
• Databases
• Testing