John Ryan Kivela

Aco Manager @Blue Cross Blue Shield of Arizona

Ventura, CA, US
EMAILS
j••••••••@azblue.com
MOBILE NUMBERS
+19•••••••58

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WORK HISTORY

Oct 2022 — Present

Aco Manager @Blue Cross Blue Shield of Arizona

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Ventura, CA, US

Blue Cross Blue Shield of Arizona – Health ChoiceACO Manager | 2022 - Current• Serve as Director of Healthcare Analytics at Alliance Accountable Care Organization.• Lead enterprise healthcare analytics supporting executive decision-making across Medicaid, value-based care, and highly regulated environments, translating complex data into clear performance insights.• Design and deliver executive dashboards, KPI frameworks, and performance reporting spanning cost, utilization, quality, and population health outcomes.• Apply advanced analytics—including segmentation, predictive modeling, and trend analysis—to identify high-risk populations, performance gaps, and improvement opportunities.• Partner cross-functionally with clinical, operational, financial, and IT leaders to ensure analytics align with real operational decisions and regulatory requirements.• Establish analytics governance, data validation, and reporting standards to improve data trust, transparency, and accountability across stakeholders.

EDUCATION

1998 — 2002

Iona University

BA, Psychology

N/A

UMass Boston

Master of Business Administration - MBA, Business Administration and Finance

2002 — 2006

Northern Arizona University

M.A, Psychology

SKILLS

Family TherapyEvent PlanningMicrosoft OfficeMental HealthLeadership DevelopmentManaged CareHealthcare Information TechnologySocial ServicesCase ManagmentCase ManagementAdolescentsCrisis ManagementProgram EvaluationClinical ResearchEhrFamily ServicesChild DevelopmentResearchCommunity OutreachNon-ProfitsTeam BuildingManagementMicrosoft ExcelCrisis InterventionPublic SpeakingNonprofitsTrainingSpssCustomer ServiceMicrosoft WordBehavioral HealthLeadershipInterventionsMindfulnessAnalysisMedicaidCoaching

ABOUT JOHN RYAN KIVELA

I am an enterprise analytics and strategy leader with 16+ years of experience helping complex organizations translate data into clear decisions, operational focus, and measurable performance improvement.My work sits at the intersection of analytics, strategy, and execution. I have led enterprise BI and performance management functions, partnered closely with executive and operational leadership, and built analytics platforms that support planning, accountability, and decision-making across multi-stakeholder environments.While much of my experience is rooted in healthcare—particularly Medicaid, value-based care, and highly regulated systems—the problems I solve are universal: aligning strategy to execution, designing decision-ready KPIs, improving data trust, and helping leaders understand what matters most amid complexity.I am known for- Translating complex financial, operational, and utilization data into executive-level insights- Designing KPI frameworks and reporting that drive clarity, accountability, and action- Building scalable BI platforms and governance models that leaders actually use- Operating as a trusted thought partner to senior leaders across analytics, operations, and financeIn parallel with my executive work, I remain deeply engaged in mentoring and applied education—supporting graduate-level analytics talent and emphasizing ethical, real-world application of data in decision-making.I value roles where analytics is not an end in itself, but a means to better strategy, better execution, and better outcomes.

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