Ryan Harvill
- Role
- Global IT - Program Delivery Lead at 埃森哲
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ryan Harvill
Driven by curiosity. Building trusting relationships. Commitment to excellence. As…
Experience
Global IT - Program Delivery Lead
Jan 2020 — Present
Spearhead strategic planning, governance, and implementation of key collaboration and productivity applications, encompassing forecasting, business relationships, and end-to-end delivery. Direct large-scale transformation initiatives, including establishment of Microsoft Teams as single platform for collaboration and productivity. Identified business enhancement opportunities with emerging technologies including AI, chat bots, and NLP.
Skills
- International Project Management
- Enterprise Feedback Management
- Text Mining
- Enterprise Software
- Survey Methodology
- Operations Management
- Voice of the Customer
- Pmp
- Six Sigma
- Survey Design
- Program Management
- Strategy
- Net Promoter Score
- Business Process Improvement
- Customer Experience Management
- Statistics
- Customer Satisfaction
- Project Management
- Training Delivery
- Customer Experience
- Process Engineering
- Data Analysis
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