Ryan Ibarra

About Ryan Ibarra

With experience in the Information Technology field since 2001,(from Help Desk support to IT Project Management experience) I have demonstrated the ability to train & support individuals at all levels of understanding. I possesses the organizational skills to prioritize and coordinate projects in order to meet deadlines / service level agreements. I am an extremely committed & highly accountable individual, offering exceptional customer service and an outstanding work ethic with a focus on teamwork.

Experience

1. Information Technology Principal (County Counsel)

   County of San Diego

   Sep 2023 — Present · US

   Provides technical consultation and expertise regarding IT-related needs analysis, evaluation of proposed solutions, systems integration, system design, and solution implementations for the Office of County Counsel•Responsible for providing a broad range of information systems liaison work to ensure satisfactory operational integrity between the department\'s technical/business requirements •Assists in the development of IT strategic plans, objectives, and priorities for the department •Works closely with IT Outsourcing partner and County Technology Office personnel to ensure outages are addressed thoroughly and in a timely manner by the IT Outsourcing partner •Provides subject matter expertise / operational support on specific departmental systems in conjunction with IT services contractor personnel •Works with department management to ensure CoSD IT policies are followed and enforced•Works closely with the County Technology colleagues as a member of the Mobility Advisory Committee (MAC) regarding mobile device management throughout the enterprise •Performs duties of lower level classifications as needed/required

Education

• Coleman College

  Associate in Science, Computer Network Technology

  2001 — 2002

Skills

• Windows
• Vmware
• Customer Support
• System Administration
• Group Policy
• Desktop Computers
• Telecommunications
• System Deployment
• Servers
• Norton Ghost
• Incident Management
• Windows Xp
• Comptia
• Microsoft Exchange
• IT Service Management
• Help Desk Support
• Printers
• Software Documentation
• Bmc Remedy
• IT Management
• Laptops
• Computer Hardware
• Os X
• Tcp/Ip
• Technical Support
• Remote Desktop
• Windows 7
• Management
• IT Operations
• Information Technology
• Vpn
• Microsoft Certified Professional
• Software Installation
• Project Management
• Network Administration
• Comptia a Certification
• Computer Repair
• Networking
• Active Directory
• Xp