Ryan Hohman
Digital Operations, E-Commerce & CX Business Leader | Wing Famous Girl Dad!
- Role
- Director, Digital Operations at Highlights for Children
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Ryan Hohman
Digital operations and e-commerce business leader. Certified scrum product owner (CSPO). Specialties include digital / web operations, product management, user experience design (UX), customer care, distribution and fulfillment center operations, content strategy, and marketing. 17 years of experience working with diverse business, IT / development, creative, marketing, customer care, fulfillment, and operations teams to solve complex customer problems for major entertainment, retail and technology companies such as VH1, DIRECTV, Manta, Justice (Tween Brands), and Highlights for Children.Passionate about customer experience, technology, building great teams, and using agile, scrum, and lean techniques to solve complex customer problems. No idea is a bad idea. A so-called \"bad idea\" might be the seed to the next GREAT idea. Let\'s throw it on a lean canvas and craft some next steps!My 2011 new year\'s resolution went viral and landed me on the homepage of TIME.com. Featured stories followed in Bon Appetit, CBC TV, Eater, Ireland Newstalk, Zagat, Food Republic, Metromix, Yahoo. The media attention and press motivated me to co-found a charity event to benefit prostate cancer research.
Experience
Director, Digital Operations
Jul 2022 — Present · Columbus, OH, US
Lead a team responsible for scaling Highlights for Children\'s digital capabilities and activating digital customer experiences through flawless delivery with an emphasis on operational excellence and continuous improvement of day-to-day operations.
Education
Bowling Green State University
Bachelor of Science in Technology, Visual Communications Technology
2002 — 2006
Skills
- Public Relations
- Project Management
- Copy Editing
- Marketing
- Creative Strategy
- Video Production
- Internet Entrepreneur
- Digital Strategy
- Google Analytics
- Editorial
- Press Releases
- Digital Media
- Strategic Content Development
- Marketing Communications
- Online Marketing
- Content Development
- Final Cut Pro
- Wordpress
- Video
- Graphic Design
- Product Management
- Web Analytics
- New Media
- Product Development
- Omniture
- SEO Copywriting
- Content Management
- Social Media Outreach
- Social Media Strategist
- Entertainment
- Digital Marketing
- Cms
- Email Marketing
- Photography
- Partner Management
- Web Content
- Product Marketing
- Social Networking
- Social Media Marketing
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