Ryan Hogrefe
Top revenue producer and relationship manager with an outstanding track record managing national accounts.
- Role
- Sr Customer Success Manager at ConstructConnect
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ryan Hogrefe
Sales: • Articulate high-level value proposition as developed through capability to…
Experience
Sr Customer Success Manager
Oct 2013 — Present
Manages a portfolio of 250 + accounts in the North American market for a SaaS Service*Top upgrade rep exceeding quota for 9 years running and top rep for more than 6 months of 2023.*Responsible for managing and expanding relationships with customers including manufacturers, distributors, and contractors in the commercial construction industry*Maintain a proactive relationship with customer portfolio to ensure adoption, success, and ROI is achieved with expected time-frame and ensure renewal*Act as customer advocate to gather feedback and report internally to departments and ensure business needs are met* Presents daily to C level Executives and trains Sales Staff* SalesForce user for all account management and contracts
Skills
- Search Engine Optimization (SEO)
- Cpm
- Inventory Management
- Account Management
- Social Media
- Social Media Marketing
- Customer Relations
- Customer Relationship Management (Crm)
- Online Advertising
- Sales Management
- Salesforce.com
- Affiliate Marketing
- Advertising
- Marketing Strategy
- Ppc
- Sem
- Lead Generation
- Windows
- SEO
- Cold Calling
- Writing
- Customer Service
- E-Commerce
- Email Marketing
- Microsoft Office
- Online Marketing
- Excel
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