Ryan Thomas

About Ryan Thomas

DALLAS-BASED | OPEN TO SAN FRANCISCO RELOCATIONI operate with a \"Hybrid DNA\" that allows me to bridge the gap between the boardroom and the codebase. My career is defined by a unique pivot: I began as a deep technologist (NASA, Oracle ERP, Business Intelligence) and transitioned into Strategic Leadership. I translate complex technology—Generative Models, Agentic Workflows, and Global ERP Infrastructure—into P&L strategies that boards understand and approve. CAREER IMPACT:$10B+My initiatives have generated over $10B in cumulative revenue and savings for organizations like Wells Fargo, J.P. Morgan, and CBS Corp- CBS CORP: Built the $2B+ ARR digital retransmission platform- WELLS FARGO: Orchestrating a $1.3B Merchant Services Growth Engine- J.P. MORGAN: Designed the AI-ready compliance architecture for Dodd-Frank. ENTERPRISE MODERNIZATION & ERP EXPERTISE: I specialize in rescuing and scaling massive global systems. I have led the implementation and harmonization of complex ERP stacks, including Oracle Financials, SAP SuccessFactors, OBIEE, PeopleSoft, and Salesforce Financial Services Cloud (FSC). My work across Matson, Noetix (NASA/JPL), and CIBC World Markets focused on solving the \"technical debt\" of legacy mainframes by migrating them to modern, API-driven cloud environments. AGENTIC AI & GENAI ORCHESTRATION: I lead Enterprise Agentic AI pilots, moving beyond simple chatbots to deploy autonomous agents that parse unstructured data while enforcing SR 11-7 and Model Risk Management (MRM) standards. I am fluent in RAG architectures and MLOps observability (Comet.ml). CORE VALUE PROPOSITION:Expert-level fluency in Oracle ERP, Salesforce FSC, and ServiceNow SPM. I navigate ambiguity, avoid \"spirals of consensus,\" and deliver audited, compliant platforms that drive immediate ROI.CORE COMPETENCIES:GenAI & Agentic AI Strategy | Oracle ERP & OBIEE | CVC & Startup Due Diligence | Model Risk Management (MRM)| M&A Data Conversion | P&L Management | Post-Merger Integration.

Experience

1. Executive Director, Senior Lead Program Manager & Ai Strategy

   Wells Fargo

   Sep 2023 — Present · Dallas, TX, US

   PORTFOLIO ORCHESTRATION: Lead business execution for a $1B+ global Merchant Services portfolio, driving cross-functional alignment across 250+ stakeholders in engineering, marketing tech, and operations. Manage the foundational infrastructure for 20+ distinct workstreams targeting long-term growth. GENAI & AGENTIC STRATEGY: Spearheaded the end-to-end product lifecycle for a Sales GenAI Model featuring autonomous memory. Defined technical requirements for an Agentic System to detect \"Sales Cues\"(e.g, competitor mentions) in real-time for POS services, projected to increase lead conversion by 25%. GOVERNANCE & RISK: Act as the technical owner for AI initiatives, enforcing Model Risk Management (MRM) and MLOps observability (Comet.ml) to ensure secure production deployments aligned with Responsible AI and SR 11-7 standards. Partner directly with Data Science and Engineering to validate Python/SQL pipelines. MERCHANT SERVICES EXCELLENCE: Developed strategic roadmaps for Merchant Services channels, optimizing POS infrastructure and CIB/SMB referral models to scale $1.3B in new revenue.

Education

• Louisiana State University

  Bachelor of Science - BS, Management Information Systems, General

Skills

• Business Process Design
• Strategic Planning
• Cross-Functional Team Leadership
• Mortgage Servicing
• Program Management
• Vendor Management
• Business Process Management
• Sql
• Wireframes
• User Interface Design
• Business Strategy
• Oracle HR
• Oracle E-Business Suite
• Problem Solving
• Pmo
• Pmp
• Leadership
• Business Process Improvement
• Customer Experience
• Oracle
• Requirements Analysis
• Agile Methodologies
• Enterprise Software
• Management
• Process Improvement
• Project Management
• Agile Web Development
• Integration
• Business Intelligence
• Sdlc
• Business Analysis
• Strategy
• Product Design
• Mortgage Lending
• Business Process
• Market Analysis
• Lps Desktop
• Agile Project Management
• Product Management
• Mortgage Banking