Ryan Smith
Director of Solutions Consulting, Strategic Accounts and Public Sector
- Role
- Director Solutions Consulting at Zendesk
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Ryan Smith
As an experienced Sales Consulting Professional, I\'m focused on solving real business problems. It\'s all about the story and the value, the technology is just a tool.
Experience
Director Solutions Consulting
Mar 2025 — Present
I\'m responsible for all presales activities across 3 organizations. North America Strategic Accounts, North America Public Sector, and Worldwide Employee Service.
Education
Texas A&M University
BBA, Management Information Systems
1993 — 1998
Skills
- Salesforce.com
- Sales Enablement
- Sales Support
- Paas
- Contact Centers
- Call Center
- Broadcast Television
- Software Industry
- Consulting
- Pre-Sales
- Software Implementation
- Self Service
- Integration
- Sales Operations
- Professional Services
- Customer Service
- Business Process
- Customer Experience
- General Awesomeness
- Call Centers
- Software as a Service (Saas)
- Knowledge Management
- Rightnow
- Saas
- IT Strategy
- Requirements Analysis
- Ivr
- Cloud Computing
- Customer Relations
- Solution Architecture
- Strategic Selling
- Analytics
- Customer Relationship Management (Crm)
- Oracle Cx
- Software Project Management
- Crm
- Business Analysis
- Pre-Sales Consulting
- Enterprise Software
- Enterprise Architecture
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