Ryan Coath
Senior Production Support Engineer @Russell Investments
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WORK HISTORY
Senior Production Support Engineer @Russell Investments
Support critical technology and applications associated with Russell\'s daily operations in a timely manner to manage risk and ensure a reliable, scalable, production environment •Analyze and resolve issues around enterprise trade data, application/database performance, data queries, and reporting •Responsible for approving changes to the production environment and testing in a lower environment •Documented all processes and knowledge for internal use •Ensure that Russell systems are fully supported 24/7: this includes managing the primary application and infrastructure monitoring platform and configuring new checks when needed •Determine technology support needs and assess availability of resources •Coordinate technology efforts with Corporate IT and the business units to ensure software changes are performed in the most risk-free manner possible Technical Skills/tools: SQL, SSIS, SSRS, Windows Server Admin, C#, JIRA, Powershell, Splunk, Chef, Octopus, MongoDB, Computer Networking, Soft Skills: Communication, Adaptability, Client Focus, Collaboration
EDUCATION
The University of Iowa Tippie College of Business
Bachelor’s Degree, Business Analytics and Information Systems
SKILLS
ABOUT RYAN COATH
Experienced Senior Production Support Engineer with more than 8 years in the Financial…
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