Ryan Coath

About Ryan Coath

Experienced Senior Production Support Engineer with more than 8 years in the Financial…

Experience

1. Senior Production Support Engineer

   Russell Investments

   Dec 2021 — Present

   Support critical technology and applications associated with Russell\'s daily operations in a timely manner to manage risk and ensure a reliable, scalable, production environment •Analyze and resolve issues around enterprise trade data, application/database performance, data queries, and reporting •Responsible for approving changes to the production environment and testing in a lower environment •Documented all processes and knowledge for internal use •Ensure that Russell systems are fully supported 24/7: this includes managing the primary application and infrastructure monitoring platform and configuring new checks when needed •Determine technology support needs and assess availability of resources •Coordinate technology efforts with Corporate IT and the business units to ensure software changes are performed in the most risk-free manner possible Technical Skills/tools: SQL, SSIS, SSRS, Windows Server Admin, C#, JIRA, Powershell, Splunk, Chef, Octopus, MongoDB, Computer Networking, Soft Skills: Communication, Adaptability, Client Focus, Collaboration

Education

• The University of Iowa Tippie College of Business

  Bachelor’s Degree, Business Analytics and Information Systems

  2012 — 2016

Skills

• Computer Networking
• Encryption
• Visual Basic
• Windows Azure
• Java
• Jira
• Android Studio
• Html
• IT Operations
• Teamwork
• Javascript
• Oracle Apex
• Salesforce.com
• Mac Os
• Social Media
• Microsoft Excel
• Database Administration
• Axure Rp
• Terminal
• Technical Support
• Css
• Database Design
• Git
• Linux
• Python
• Windows
• Powerpoint
• Public Speaking
• Visio
• Illustrator
• Photoshop
• Google Analytics
• Eclipse
• Business Ticketing (Active Directory)
• Wordpress
• Ableton Live
• Sql
• Cloud Computing
• Minitab
• Osi Model