Ryan Castaldi
ServiceNow Solution Architect
- Role
- Itil Process Owner and Design Engineer at OdysseyRe
- Location
- Randolph, MA, US
- LinkedIn followers
- 500 followers
About Ryan Castaldi
IT innovator with a proven track record of success managing teams and leading projects to meet business objectives. Expert troubleshooting ability built from hands-on experience solving complex problems across technology platforms and driving for continuous improvement. Quickly able to adopt new technologies, leveraging a developer skill set to enhance IT capabilities and deliver strategic vision.
Experience
Itil Process Owner and Design Engineer
Jan 2026 — Present
Skills
- Incident Management
- Sccm
- Network Administration
- Sdlc
- Operating Systems
- Malware Analysis
- Microsoft Sql Server
- Bmc Remedy
- Technical Support
- Business Analysis
- End User Training
- Cognos
- Aix
- Data Center
- Microsoft Office
- High Availability
- Major Incident Management
- Process Improvement
- Cisco Technologies
- Operational Excellence
- Problem Management
- Solaris
- Help Desk Support
- Veritas Storage Foundation
- Linux
- Firewalls
- Citrix
- F5 Bigip
- Team Leadership
- Veritas Cluster Server
- Ibm Servers
- Production Support
- Vendor Management
- Vmware
- Ibm Aix
- System Administration
- Disaster Recovery
- Juniper Technologies
- Servers
- Websphere
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