Ryan Brookes
Sales Operations Manager at M Science LLC
- Role
- Sales Operations Manager at M Science
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Ryan Brookes
Experienced Sales Operations Manager with a proven track record in customer success, operational management, and sales strategy. Over five years at M Science, leading teams to enhance efficiency and productivity, drive revenue, and implement process improvements. Adept at collaborating with cross-functional teams, managing customer relationships, and providing continuous training and support. Previous roles at FactSet and Grant Thornton have honed my expertise in strategic partnerships, financial analysis, and business advisory services. Committed to leveraging data-driven insights and innovative solutions to achieve business goals.
Experience
Sales Operations Manager
Jun 2022 — Present · Denver, CO, US
Manages customer success/operations on a day-to-day basis, working closely with team leads and heads of sales to determine sales operational priorities.Conducts weekly meetings with Sales and Account Management team to discuss priorities, issues, and projects.Collaborates with Technical Support and tech team to address outstanding issues.Assists with new hire onboarding and provides continuous product/sales training.Coordinates pipeline organization and communication to heads of sales in partnership with the operations group.Implements process improvements across sales operations and product to enhance efficiency and productivity.Handles Level 1 support tickets, ensuring timely resolution and exceptional customer satisfaction.Collaborates with cross-functional teams to align sales strategies and drive revenue generation.Identifies and implements sales enablement tools and technologies to enhance team performance.
Education
Colorado State University
Bachelor of Science (BS), Finance, General
2011 — 2015
Skills
- Retirement Planning
- Account Management
- Microsoft Office
- Sales
- Customer Service
- Investment Banking
- Auditing
- Strategic Planning
- Financial Reporting
- Public Speaking
- Process Improvement
- Research
- Spreadsheets
- Financial Analysis
- Factset
- Financial Modeling
- Valuation
- Leadership
- Financial Risk
- Analysis
- Internal Controls
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