Ryan Brodie

VP, Customer Success @Occupier

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

VP, Customer Success @Occupier

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Toronto, ON, CA

I empower customers to leave outdated lease-management systems behind. Through strategic presales consulting, seamless onboarding, and world-class support, my team ensures customers gain real-time insights and make smarter decisions with our modern, intuitive platform. I\'m absolutely stoked to be part of a small, fast-growing team that\'s redefining the SaaS playbook with some truly remarkable emerging tech. Watch this space.

EDUCATION

2001 — 2006

Ryerson University

Honours Bachelor of Commerce, Information Technology Management (cooperative education option)

SKILLS

Requirements AnalysisTeam LeadershipRequirements GatheringAgile MethodologiesManagementBusiness IntelligenceEnterprise SoftwareProcess ImprovementBusiness AnalysisConsultingProject ManagementTeam ManagementCrmProfessional ServicesSoftware DocumentationSdlcChange ManagementCustomer Relationship Management (Crm)Software ImplementationSaas

ABOUT RYAN BRODIE

I\'ve spent the last two decades helping startup & scale-up B2B SaaS companies accelerate recurring revenue growth.My approach is simple: I turn positive customer outcomes into profitable long-term relationships. I do this by increasing product adoption, monetising insights, and optimizing customer experience investments - all while dissolving internal silos and aligning teams cross-functionally.Known as a creative, collaborative, and empathetic CX leader; I develop strong partnerships with Sales, Marketing, Product Management, and Finance to crush our shared goals.

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Ryan Brodie — VP, Customer Success at Occupier in Toronto, ON, CA | Unifers