Ryan Bonacci

Product Manager - Marketplace Enablers @American Express Global Business Travel

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2019 — Present

Product Manager - Marketplace Enablers @American Express Global Business Travel

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CA

Collaborate with the product delivery team in the ongoing development and expansion of our rate assurance solutions; conducting customer & market research, identifying customer needs, and recognizing client commitments.• Provide 1st level product and sales support and act as the \"voice of the customer\" by communicating with various stakeholders such as - technology, supplier relations, revenue management, service delivery, operations, client sales, and marketing.• Represent the global marketing product & technology teams as their intranet community champion; steering, creating, and maintaining posted content available to over employees worldwide.• Consult numerous departments and project teams on the use and implementation of external 3rd party vendors and their products.

EDUCATION

2005 — 2007

Algonquin College of Applied Arts and Technology

Associate’s Degree

SKILLS

Social MediaTravel ManagementTeamworkSupervisory SkillsApollo GdsStart-UpsEvent ManagementBilingualOutlookProcess ImprovementCoachingTourismMicrosoft WordTeam LeadershipLeadershipSabreSoftware System AnalysisCall CentersHotelsProblem SolvingBusiness TravelOnline TravelAirlinesProduct ManagementTravel TechnologyNew Client ImplementationTrainingCustomer SatisfactionSharepointMicrosoft ExcelPowerpointInterpersonal SkillsTeam BuildingCustomer Service

ABOUT RYAN BONACCI

As a Product Manager with the Marketplace Enablers team at American Express Global…

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Ryan Bonacci — Product Manager - Marketplace Enablers at American Express Global Business Travel in Ottawa, ON, CA | Unifers