Ryan Bolt

About Ryan Bolt

Experienced SAAS Renewals Expert who communicates well with excellent interpersonal, organizational and problem-solving skills. An enthusiastic team player who enjoys challenges and performs well under pressure. Consistently and efficiently manages multiple tasks, and is a confident self-starter who learns quickly. Results driven with Renewal Rates +90% managing a large and complex 90M in AOV territory. Extensive experience in On-Premise and Subscription Renewals, as well as integrating the Renewals Business of acquired companies.

Experience

1. Principal Renewal Manager - Health and Life Sciences

   Salesforce

   Aug 2021 — Present · Boston, MA, US

   Developed and executed win/win negotiation strategies for medium and large account contract renewals (90M in AOV) that maximized contract value while protecting and enhancing customer trust.(CVS, Humana, UHG, Highmark)• Partnered with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for each customer based on data driven decisions.• Maximized account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal. Owned, drove and managed the renewals process in collaboration with the account team.• Identified customer requirements, uncovered roadblocks, and demonstrated strong account management and commercial capabilities to drive renewal to on-time closure.• Aligned with AVP, RVP, AE and Corporate Objectives.• Negotiated complex contracts with clients to overcome objections and identified solutions.• Increased Contract Term Length to drive long-term adoption and profitability.• Accurately maintained/updated a rolling 120 day forecast of renewals in my territory and ensured any uncovered risk is clearly communicated in order to develop resolution strategies.• Accelerate Management Alumni• Trust Builder Award2023 Results:• Achieved 150% of Renewal Rate Target• Achieved 105% of Contract Term Length Target• Achieved 150% of Incremental Growth TargetThe Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation.

Education

• Framingham State University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2011 — 2016

• Framingham State University

  Bachelor of Science - BS, Business Administration and Management, General

Skills

• Negotiation
• Microsoft Office
• Sales
• Software Industry
• Enterprise Software
• Integration
• Sales Management
• Account Management
• Crm
• Sales Operations
• Customer Service
• Direct Sales
• Salesforce.com
• Troubleshooting
• Management
• Customer Relationship Management (Crm)