Ryan Barba
Vice President of Business Development @Mission Pet Health
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WORK HISTORY
Vice President of Business Development @Mission Pet Health
Los Angeles, CA, US
EDUCATION
Cornell Johnson Graduate School of Management
MBA, Growth Strategy, Marketing, Finance
Assumption University
Bachelor of Arts, Biology, Business Management
ABOUT RYAN BARBA
I currently work in as the VP of Business Development for Southern Veterinary Hospitals.My background includes formerly leading VCA Animal Hospitals\' Client Experience division, driving customer loyalty and satisfaction through innovative strategies. Over six years, I\'ve steered the establishment and growth of four vital departments, significantly expanding our team from 2 to over employees to support a comprehensive CX ecosystem. The dedication to optimizing client interactions not only increased revenue but also established a robust loyalty framework. My journey at VCA was fueled by a commitment to excellence in client engagement, underscored by a passion for team building and market research to deliver exceptional care experiences.Prior to VCA, I spent approximately 8 years as a consultant for multiple firms, leading teams and client engagements on customer experience, retail strategy, growth strategy, M&A strategy, and loyalty.
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