Ryan Artim
General Manager CEO Profit Builder Visionary Leader Construction Project Management @High Ridge Country Club
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WORK HISTORY
General Manager CEO Profit Builder Visionary Leader Construction Project Management @High Ridge Country Club
Palm Beach, FL, US
Hand-selected by the club’s president to serve as General Manager & CEO, I lead the daily operations of this boutique, private golf club of 300 members with $15 million in revenue. In season, I supervise up to 120 employees and manage six department heads who service the golf course, card rooms and multiple dining rooms.With a goal of implementing and carrying out board policy, I work closely with staff to motivate, mentor and create a customer-centric service culture comprised of staff who truly love what they do. Since assuming this position, I’ve transformed the work culture into a team-oriented environment focused on service excellence by assigning ownership for performance and encouraging input. I’ve implemented cross-training processes that reduced staffing costs while increasing productivity in downtime during shifts, while also negotiating attractive benefits packages that attract and retain employees but maintain costs for the club.KEY ACHIEVEMENTS Persuaded the club’s Board of Governors and President as to the cost-effectiveness of building new rather than renovating the existing clubhouse Oversaw the planning and execution of the new $30M clubhouse, developing a master plan and project budget, and sourcing/hiring the general contractor, interior designer, project manager and trades. Thoughtfully designed every space with enhancements for functionality to improve members’ experience while showcasing the property’s aesthetics Organized a UJA Federation fundraising event that generated $525K in donations for the organization Drove the consolidation of 3 separate operating systems into a single Jonas computer platform that improved efficiencies, reduced costs and automated Ridge Country Club is a private 18-hole golf course located in Boynton Beach, Florida that first opened for play in 1980 and offers a clubhouse, card rooms and several dining rooms.
EDUCATION
Pennsylvania Institute of Culinary Arts
Associate of Arts - AA, Culinary Arts
SKILLS
ABOUT RYAN ARTIM
A financially astute, big picture, get-things-done country club executive with 20+ years of driving new concepts, building brand and inspiring teams to elevate guest experience with quality products and service excellence.As General Manager and CEO of High Ridge Country Club, I manage daily operations for the private, boutique club in Palm Beach, Florida, where I oversee 110 employees and six department heads and am accountable for the club’s $8.5M in annual revenue.I’ve assumed many roles over my extended career in hospitality, including those of Assistant General Manager for the world-class Polo Club in Florida’s Boca Raton and Executive Chef at The Ritz-Carlton, one of the finest luxury resort chains in the world.Wearing many hats over the course of my career has taught me that every member of the team is vital to the outcome – and that at the core of my exciting professional ride are the committed, motivated teams that strive for success in a relentlessly competitive industry. I’m a calm, stabilizing presence with high-level communication skills who builds teams that hold themselves accountable to the same standards that I do. Integrity is always front and center, and I mentor individuals to do the right thing and work for the betterment of everyone. My unique blend of creativity, decisiveness and financial intelligence helps organizations weed through the minutiae and develop multi-million-dollar improvements that are relevant, cost-effective and profit-inducing.At High Ridge, I oversaw the planning and execution of every element of a new $30M clubhouse, developing a master plan and project budget and then sourcing/hiring the general contractor, interior designer, project manager and trades.At The Polo Club, I led every aspect of its $34M clubhouse & spa upgrade, a project that also included renovating and rebranding its five restaurants with distinctive identities and signature menus. We accomplished this massive project on time, on budget and with minimal impact on members.As I continue to grow and stay on the leading edge of our industry, I plan to bring even greater value to the organizations I represent.If you’d like to learn more about me or the valuable work I’ve performed for resorts, country clubs and fine-dining establishments, feel free to connect with me on LinkedIn or contact me directly. r••••••••@yahoo.com 56••••••11
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