Ryan Knight
Leader in Customer Success, Services, & Support
- Role
- Sr Manager, Technical Support at CrowdStrike
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Ryan Knight
Energetic, dedicated, and knowledgeable technical services leader with a focus on service delivery excellence. Highly skilled with a solid background in providing exemplary customer service while building and sustaining key client relationships. Conscientious, resourceful, and flexible professional with strong interpersonal, analytical, and problem solving skills. Extensive experience managing and implementing complex, multi-level, technical projects and teams.
Experience
Sr Manager, Technical Support
Feb 2026 — Present
Education
University of Phoenix
B.S., Information Technology
2005 — 2007
Pima Community College
A.A.S., Systems Admin; Networking, Machine Language Option
2001 — 2004
Skills
- Microsoft Excel
- Dental Industry
- Operational Excellence
- Leadership
- Windows
- Logistics Management
- Software Documentation
- Concur
- Slack
- Html
- Google Drive
- Windows Server
- Hardware
- Problem Solving
- Operating Systems
- 3d Printing
- Customer Relationship Management (Crm)
- Customer Service
- Technical Support
- Avaya Communication Manager
- Cad/Cam
- Crm Integration
- Siebel
- Additive Manufacturing
- Sql
- Linux
- Management
- Servers
- Dental Technology
- Integration
- Troubleshooting
- Microsoft Office
- System Administration
- Training
- Testing
- Pos
- Databases
- Zendesk
- Sql Server
- Process Improvement
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