Ryan Williams

Project Manager

Role
Zscaler Project Manager at U.S. Department Of State
Location
Carrollton, TX, US
LinkedIn followers
500 followers

Experience

  1. Zscaler Project Manager

    U.S. Department Of State

    Nov 2024 — Present · WA, US

    Led aligned Zscaler pilot deployment processes with CMMI Level 3 practices, ensuring standardized project execution across multiple sites. Implemented quantitative performance baselines (Zscaler Digital Experience (ZDX) metrics, latency, hop count) in alignment with CMMI Level 4 Measurement & Analysis.Facilitated continuous improvement feedback loops consistent with CMMI Level 5 Organizational Innovation & Deployment.Lead the Zscaler project, ensuring alignment with government security standards.Establish performance metrics and baseline performance for pilot locations.Configure and deploy Zscaler in selected pilot locations.Monitor and analyze ZT system performance, identifying and resolving issues promptly.Prepare detailed reports with recommendations for full-scale adoption.Develop roll-out plan and schedule, as well as update schedule as needed

Education

  • Penn Valley Community College

    Associate of Arts (A.A.), General Studies

    1992 — 1994

  • University of Central Missouri

    Bachelor of Science (B.S.), History

    1994 — 1996

  • University of North Texas

    Bachelor of Science (B.S.), Emergency Management and Planning

    2010 — 2011

  • University of Houston-Downtown

    Master of Security Management , Cyber/Computer Forensics

    2018 — 2020

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Ryan Williams — Zscaler Project Manager at U.S. Department Of State in Carrollton, TX, US | Unifers