Ryan van Maanen
Major Incident Management and Operations Supervisor
- Role
- Critical Incident Manager at Compucom
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
Public Administration & SafetyView LinkedIn profile
Experience
Critical Incident Manager
Sep 2018 — Present
B2B process - Core responsibility in Client management and addressing/escalating services disruption as per contractual agreement. Previously, I was handling a Contract team of 62 FTEs who maintained and updated the contractual agreement between UPS and Client.
Education
Bachelor in Commerce, Pune university
BCOM, Commerce
2004 — 2007
ITIL
ITIL V4 foundation
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