Ryan Hayden

About Ryan Hayden

Enterprise program and operations leader with 20 years of experience driving complex cross-functional initiatives across financial services, technology, and data organizations.My career has centered on improving how organizations execute strategy—building governance frameworks, strengthening operational controls, and leading large initiatives that require coordination across business, technology, and analytics teams.I have led teams of up to 17 professionals and directed initiatives spanning enterprise systems, operational modernization, data strategy, and process transformation. I am particularly experienced in environments that require disciplined execution, transparency, and risk mitigation.Previously I supported mission-critical Treasury systems at the Federal Reserve Bank of Cleveland, where my team managed operational support, incident response, release coordination, and system governance for applications supporting U.S. Treasury operations.Across my roles I have focused on three consistent objectives:• Creating structure and clarity for complex initiatives • Improving operational processes and governance frameworks • Helping organizations execute strategy with measurable outcomes I am known as a pragmatic and fair leader who emphasizes collaboration, accountability, and continuous improvement. Core areas of expertise include: • Enterprise Program & Portfolio Leadership • PMO Governance & Operational Controls • Strategic Initiative Delivery • Cross-Functional Team Leadership • Process Improvement & Operational Modernization • Risk Mitigation & Issue Management • KPI & Performance Reporting • Business Systems & Data Strategy

Experience

1. Media Data Operations - Manager, Data Analysis

   Progressive Insurance

   Jun 2025 — Present · Cleveland, OH, US

   Managed operational and analytical initiatives supporting media data operations and enterprise data workflows, working closely with data engineering, analytics, and business stakeholders to improve reporting, processes, and delivery of insights. Focused on enhancing operational efficiency, strengthening data governance, and improving reporting reliability. Partnered with technical and business teams to optimize data integration and enterprise workflows while establishing and refining processes and documentation to support consistent execution and informed decision-making.

Education

• The Ohio State University

  Bachelor of Science (B.S.)

Skills

• Banking
• Loans
• Obiee
• Credit
• Sales Management
• Mortgage Banking
• Analysis
• Sales Operations
• Customer Service
• Mortgage Lending
• Sales
• Management
• Leadership