Ryan Symes

About Ryan Symes

I am currently working at Microsoft as an Operations Program Manager on a highly capable and collaborative team in Microsoft Business Operations. Looking to continue to learn and develop my career and take advantage of skills I have acquired in program/project management, Microsoft Power Platform, reporting and analysis, process improvement and execution, team building, and collaboration.

Experience

1. Operations Program Manager

   Microsoft

   Aug 2020 — Present

   Strategically develop and execute launch plans for new capabilities and/or services within the Microsoft AI Cloud Partner Program, including timelines, budgets, resource allocation, and risk/issue resolution- Lead and collaborate with cross-functional stakeholders (engineers, marketing, sales, customer support, business planning, operations) to develop requirements and maintain the feature backlog and drive prioritization of capabilities- Communicate launch progress and updates to stakeholders, including senior management, and provide strategic recommendations- Analyze launch metrics and data to assess the success of the launch and identify areas for improvement and provide data-driven recommendations- Developed multiple Power Automate solutions integrating SharePoint, Teams, Excel, and Outlook to streamline action item and project milestone management. The solutions and my usage of Generative AI enhance stakeholder accountability and ensure timely completion.

Education

• San Joaquin Delta College

  AA, Liberal Arts and Sciences

• Whitworth University

  Bachelors, Accounting