Ryan Skipp
is Technical Specialist @Huntington National Bank
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WORK HISTORY
is Technical Specialist @Huntington National Bank
Various Integrations, including with Sailpoint, Everbridge, Delinea, and ServiceNow Service Bridge• Oversight of incoming P1/P2/P3/P4 Incidents, including being On-Call for any issues after hours• Extensive work within ITSM areas: Service Catalog, Change Management, Incident, Problem, Call, and Interaction Modules• Development/Maintenance of Custom/Scoped Applications• Working with various LOBs to develop requirements documents, facilitate demos, and receive testing signoff• Strong Production Support mindset: quickly identifying issues and developing a solution
EDUCATION
West Chester University of Pennsylvania
Bachelor's degree, Computer Science
ABOUT RYAN SKIPP
With a Bachelor\'s Degree in Computer Science from West Chester University, I currently serve as an IS Technical Specialist at Huntington National Bank. I specialize in effectively and efficiently delivering ITSM solutions using the ServiceNow Platform within a fast paced, Agile environment.
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