Ryan Singh

About Ryan Singh

With 20+ years of experience managing operations, leading teams, and delivering exceptional customer experiences, I bring a hands-on, solutions-focused mindset to every role I take on. From running high-performing auto body shops to applying strategic insights in credit, communications, and logistics, I thrive in fast-paced environments where growth and efficiency matter.

Experience

1. General Manager

   San Diego Auto Body & Paint

   Dec 2022 — Present · San Diego, CA, US

   Increased Profit Margins to 36% in less than one quarter• Responsible for the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production and administration• Forecast goals and objectives for the Center and strive to meet them• Recruit and retain talented teammates• Monitor the performance of all Center staff and provide leadership and coaching as well as ensure that all employees have the required training for their position• Demonstrate a great ability to lead, develop, and inspire others to achieve success• Supervise the sales, overall production and administration of the center• Ensure that every associate follows all standards, policies and procedures• Responsible for overall team engagement, including effectively leading team engagement meetings and communicating center scoreboard• Periodically, review estimates to ensure accuracy and compliance with Company and Client guidelines• Monitor current financial performance metrics and review previous month’s financial metrics to identify opportunities and trends• Ensure DRP accounts are managed properly and update any changes or reviews are communicated to regional staff• Monitor the performance of each teammate and provide coaching• Ensure the center is qualified to meet the requirements of our OE/ Insurer and I-CAR partners• Be responsible for the center’s regulatory compliance, including hazmat regulations and documentation• Demonstrate behaviors consistent with the Company’s Vision, Mission and Values in all interactions with associates, customers, clients and vendors• Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business• Comply with all safety rules, guidelines, standards• Create a culture of safety through good housekeeping and PPE usage

Education

• Northeastern Illinois University

  Education

  2003 — 2005

• Columbia College

  Bachelor of Business Administration - BBA, Business Administration and Management, General

Skills

• Finance
• Awesomeness
• Interpersonal Communication
• Banking
• Cash Handling
• Team Building
• Outlook
• Leadership Development
• Bilingual Communications
• Car Loans
• Insurance
• Cash Management
• Commercial Banking
• Investments
• Cross Selling
• Employee Training
• Great Personality
• Microsoft Office
• Sales
• Ma
• Portfolio Management
• Loans
• Marketing Communications
• Student Loans
• Credit Analysis
• Fitness
• Home Equity Loans
• Team Leadership
• Relationship Management
• Customer Service
• Fitness Training
• Internet Banking
• Interpersonal Relationships
• Operations Management
• Wealth Management
• Credit
• Retail Banking