Ryan Shipperley

Information Technology Manager @MMGY Global

Hemel Hempstead, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2025 — Present

Information Technology Manager @MMGY Global

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London, GB

EDUCATION

1998 — 2005

Rickmansworth School

High School

SKILLS

Help Desk SupportCustomer ServiceSccmMicrosoft OfficeManagementServicenow DevelopmentPulseMicrosoft TechnologiesEmployee TrainingItilMajor Incident ManagementServicenowAndroidTechnical SupportService Desk ManagementCisco TechnologiesTabletsProblem ManagementActive DirectoryXpSystem Center Configuration Manager (Sccm)Windows XpService DeskPeople ManagementIpadWindows 8WyseMicrosoft ExchangeRequest ManagementIphone SupportSmeIosRemote AccessSalesforce.comOperating SystemsWindows 7Incident ManagementTraining DeliveryLotus NotesWindows Phone

ABOUT RYAN SHIPPERLEY

I am an experienced and energetic Information Technology Service Delivery professional looking to resume a position within IT operations. I have over 11 years of experience within the IT industry, with businesses large and small, and looking for new and interesting opportunities.My key skills are communication, due to my deep involvement with key customer accounts, regular meetings, weekly reporting, and being part of the wider senior management teams. Also, my general product knowledge on the most popular solutions, through my work on helping roadmap and deliver solutions to the key customers within the business. These skills combined with my excellent customer service, technical, and leadership attributes make me confident I can bring value to any role.

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