Ryan Russo
Account Director at SUMO Scheduler
- Role
- Account Director at Sumo Scheduler
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ryan Russo
Experienced B2B sales professional and leader, with a demonstrated history of success in…
Experience
Account Director
Aug 2019 — Present · Atlanta, GA, US
Today’s competitive edge relies heavily on an organization’s ability to deliver an optimal customer experience. The moment a prospective or existing customer expresses an interest or need, the clock is ticking to respond swiftly. Customers who are not quickly paired with the right staff member lose interest and worse may choose your competitor.SUMO’s leading customer engagement platform accelerates your organization’s responsiveness to customer demand, necessary to drive business growth. Our scheduling platform seamlessly integrates into your existing customer journey touch points and business processes, powering conversations that result in higher conversion rates and increased customer loyalty.Acquire, grow, and build brand advocates with SUMO Scheduler’s customer engagement platform. Online appointment scheduling, event scheduling, and queue scheduling all in a single platform solution fully native on Salesforce.SUMO powers conversations that drive growth.
Skills
- Sales
- Sales Operations
- Customer Retention
- Customer Service
- Team Leadership
- Telecommunications
- Business Development
- Customer Satisfaction
- Wireless Technologies
- Direct Sales
- Wireless
- Account Management
- Sales Management
- Team Building
- Management
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