Ryan Rashwan
Product Manager, Microsoft 365 Ai @Rogers Communications
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WORK HISTORY
Product Manager, Microsoft 365 Ai @Rogers Communications
Created comprehensive product requirement documents (PRDs) outlining feature specifications, user stories, and acceptance criteria to effectively guide cross-functional teams in delivering high-quality software solutions. Orchestrating end-to-end product lifecycle strategy, from ideation, vision, and roadmap planning to successful execution, encompassing analyzing market gaps, identifying product-market fit, development, launch, and continuous optimization of the Microsoft 365, Teams, Copilot & SaaS solution offerings across SOHO, SMB & Enterprise segments. Collaborating with data analytics teams to build robust measurement frameworks and track key performance indicators. Analyzing acquisition funnel metrics, and iterating on marketing campaigns based on data-driven insights. Spearheaded the creation of automated data solutions, reducing manual reporting efforts by 50% and improving data accuracy. Leveraging in-depth analysis of program adoption to extract critical insights into customer behavior patterns, which informed the development of strategic upsell campaigns- successfully drove 45% growth in both product utilization and revenue generation. Spearheaded the design and testing of intelligent AI assistant experiences using Microsoft Copilot Studio, delivering functionality across payroll management, task automation, calendar summarization, and HR requests- resulting in a 35% increase in employee self-service adoption and a 20% reduction in administrative overhead. Leading cross-functional teams including Product Management, Engineering, Marketing, and Sales Enablement to define the multi-year growth strategy and drive successful execution of growth initiatives. Providing leadership, mentorship, and guidance to a team of product managers, fostering their growth and professional development. Developing technical enablement content including articles, presentations, and hands-on labs to educate partner sales teams on our solutions.
EDUCATION
AUC
Master of Business Administration - MBA, Marketing/Finance Double Major
AAST
Bachelor of Science - BS, Computer Science
ABOUT RYAN RASHWAN
Strategic customer-centric Product leader with 15 years experience delivering material impact at top cloud, eCommerce and technology providers. Obsessed with researching customer challenges & market gaps to develop value propositions that lead to hyper-growth scenarios. Proven track record of significant accomplishment launching, directing, and growing 9-figure business.
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