Ryan Rafert
Director Recovery Collections at Newrez
- Role
- Director Recovery Collections at Shellpoint Mortgage Servicing
- Location
- Tempe, AZ, US
- LinkedIn followers
- 500 followers
About Ryan Rafert
Collections Manager• Highly organized, detail oriented and efficient manager of collections business operations.• Persuasive negotiator, who is diplomatic and proficient in conflict resolution. • Inspiring and authentic leader that is passionate about employee development and recognition.• Effective communicator with high emotional intelligence that is calm under pressure, thick skinned, self-aware, and open-minded. • Above all, conducts business with the highest standard of integrity.
Experience
Director Recovery Collections
May 2022 — Present
Education
Walden University
Master of Business Administration (MBA), Project Management
2016 — 2017
California Institute of the Arts
BFA, Art
1999 — 2003
Skills
- Risk Management
- Strategic Planning
- Operations Management
- Process Improvement
- Customer Service
- Sales
- Call Centers
- Management
- Team Building
- Analysis
- Microsoft Excel
- Coaching
- Budgets
- Leadership
- Credit
- Training
- Supervisory Skills
- Vendor Management
- Account Management
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