Ryan Perkins

About Ryan Perkins

A “roll up the sleeves and let’s get things done” senior manager with over 20 years of experience in Lean Six Sigma, Process Design & Reengineering, and Strategic Transformation Program Management. I obtained my Master Black Belt certification through General Electric and a Process Mastery designation through Hammer & Co. Consulting.I derive my energy and passion from helping companies transform through continuous improvement initiatives, operations management and discipline, and workforce optimization analysis.Facilitated and executed multiple Lean Action Workout engagements with private label credit card portfolio leadership teams at Sam’s Club, JC Penney, and Lowe’s. These engagements were primarily focused on reducing waste and inefficiency in key end to end operational processes as well as improving client satisfaction. Operational savings of $2M achieved as a result of these engagements.My colleagues would say I am a disciplined senior program manager who is execution focused and delivers value. I have led transformation programs that delivered multi-million dollar savings in productivity and scale. On time, on budget, on schedule. Managed a multi-year transformation program for the delivery of participant communications to Fidelity’s Workplace Investment DC participants. Program resulted in $12M in program savings in year one through the coordination and management of cross-functional projects.Specialties: Digital Operations, Lean Six Sigma Master Black Belt, Transformation, Program & Project Management, Process Improvement, Operations Management, Product Ownership

Experience

1. VP, Ai Capabilities Optum Rx

   Optum

   Sep 2025 — Present · Cincinnati, OH, US

   Responsible for leading Optum Rx\'s enterprise wide effort to transform into an AI powered leader in Pharmacy Services. Focus on rapidly building and scaling AI capabilities while harnessing full spectrum of AI technologies in driving automation, improving quality, and elevating consumer, provider, client, and team member experiences.

Education

• Bowling Green State University

  Business Administration, Management Information Systems

  1994 — 1998

• Rockhurst University

  Masters in Business Administration, Masters of Business Administration

  2004 — 2006

Skills

• Business Transformation
• Cross-Functional Team Leadership
• Data Analytics
• Business Analysis
• Change Management
• Business Process Improvement
• Business Process
• Consulting
• Outsourcing
• Project Management
• Strategic Planning
• Budgeting
• Program Management
• Operations Management
• Risk Management
• Project Portfolio Management
• Team Building
• Management
• Credit Cards
• Strategy
• Six Sigma
• Team Leadership
• Business Strategy
• Lean Six Sigma
• Vendor Management
• Process Improvement
• Financial Services
• Crm
• Continuous Improvement
• Operational Excellence
• Leadership
• 5s
• Business Intelligence
• Mobile Applications