Ryan P. Duke

About Ryan P. Duke

I\'m a strategist, leader, change agent, and storyteller with over 15 years of experience crossing all sectors of the healthcare industry. INFLUENCE, INSIGHT, and INNOVATION: While a Senior Business Consultant with the Growth and National Accounts Strategic Advisory at HCSC, I developed the Competitor Profiles: an assessment of selected health plans and a framework applicable to any competitor. I researched the operation, organization, revenue diversification, capabilities, and high value clients of each company. I grouped these competitors into cohorts by analyzing how they interacted with their markets and diversified investments. This enabled recommendations to alter current offerings to differentiate within the market or build/buy/partner to develop new competitive offerings to diversify our revenue. CROSSFUNCTIONAL ALIGNMENT AND BUDGET OPTIMIZATION: Following our product’s transition to Azure Cloud, costs increased more than anticipated. In concert with the Cloud Computing team, we delivered a feature called Azure Performance, Cost reduction in Quarters 2 and 3 of 2023, which resulted in our monthly cloud cost reducing 66%(~$360k to ~$120k) from April to September, all while improving our platform’s performance. DERIVING NARRATIVE FROM DATA: At Quorum, we would often use national trends as benchmarks, but our clients were mostly small, regional hospitals. Without key stakeholder interviews and local market research, these national trends would lack meaning. When fully armed with the quantitative, qualitative, and contextual information, the narrative begins to take shape. Just as all great characters require motivation, all strategic narratives require mission, vision, and values. Using those as the driving force, we would begin to tell the story of the organization’s past, present, and future.LEADERSHIP: I lead teams with empathy, inclusivity, and tenacity. Empathy fosters creativity and provides the safety to take the calculated risks that spark change. Inclusivity allows for different perspectives which hone facts into truth. Tenacity strengthens a culture of accountability. But above all this, I make others feel valued, respected, and heard.StrengthsFinder: Empathy, Connectedness, Individualization, ldeation, AdaptabilityProduct Management | Business Intelligence & Visuzalization | Market Research & Competitive Intelligence | Executive Support | Sales Support | Relationship Management I Professional Writing & Communications | Product Strategy | Feelings | Making my kid laugh

Experience

1. Sr Business Intelligence and Strategy Consultant

   Elevance Health

   Jan 2026 — Present

Education

• Columbia College

  Bachelor of Arts

Skills

• Leadership
• Excel
• Public Speaking
• Management
• Program Management
• Microsoft Office
• Creative Writing
• Mapping
• Microsoft Excel
• Powerpoint
• Software Training
• Project Planning
• Process Improvement
• Healthcare
• Business Analysis
• Presentations
• Business Process Improvement
• Customer Service
• Data Analysis
• Research
• Esri
• Access
• Account Management
• Strategic Planning
• Online Training
• Training
• Social Media
• Marketing
• Salesforce.com