Ryan Ohara

About Ryan Ohara

Unified Communications Manager with over two decades of experience leading diverse teams…

Experience

1. Manager, Unified Communication

   Warner Bros. Discovery

   Jan 2016 — Present · New York, NY, US

   Lead a geographically and professionally diverse team of employees, consultants, contractors, and vendors to deliver unified communication solutions across all WBD sites, fostering collaboration, accountability, and high performance.Provide strategic direction and mentorship to cross-functional teams, promoting a culture of innovation and continuous improvement.Collaborate with senior leadership and stakeholders to align technology initiatives with organizational priorities, ensuring measurable business impact.Led the migration from on-premises telephone systems to a cloud-based Zoom Phone solution, reducing infrastructure footprint and improving productivity.Implemented and supported IPTV and digital signage solutions across multiple sites, enhancing internal communications and live event broadcasting.Integrated AI-driven enhancements into supported technologies, including intelligent call routing, automated meeting transcription, and predictive analytics to improve user experience and operational efficiency.Designed and deployed fault-tolerant, “always-on” voice and video infrastructure with built-in redundancy and failover capabilities. Integrated proactive monitoring and performance optimization tools to support business continuity and disaster recovery.Architected and deployed low-footprint infrastructure that extends enterprise-grade capabilities to remote and mobile environments, including production trucks and satellite offices.Delivered seamless voice and video conferencing experiences that support hybrid work—keeping users connected from office, home, or on the road.Developed comprehensive documentation and training materials for technical teams and end users, supporting daily operations and long-term scalability.

Skills

• Hp Procurve
• Management
• Avaya Technologies
• Polycom Rmx2000
• Networking
• Outsourcing
• Sip Trunking
• Sipera Sbc
• Avaya Element Manager
• Vendor Relationships
• Acme Packet Sbc
• Technical Support
• Vendor Management
• Telephony
• Avaya Contact Center
• Cloud Computing
• Project Management
• Avaya Ip Telephony
• Polycom Hdx Series
• Disaster Recovery
• Telecommunications
• Polycom Vbp
• Cisco Technologies
• Video
• Cs1000
• Avaya Nrs
• Vendor Contracts
• Ip to Analog Converter (Audio Code)
• Voice Over Ip (Voip)
• Avaya Digital Telephony
• Avaya Call Pilot
• Integration
• Checkpoint
• Voip
• Data Center
• Avaya
• Contact Centers
• Infrastructure