Ryan Novak
Manager, Priority Customers Customer Experience @Scotiabank
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WORK HISTORY
Manager, Priority Customers Customer Experience @Scotiabank
Toronto, ON, CA
Responsible for contributing to the identification, growth, and profitability of the Canadian Bank’s key segments by supporting the Priority Customers team in the development and execution of priority strategic initiatives. This includes working with channel, product, and analytics partners to leverage customer insights and profitability models to support the development, evaluation, prioritization, and execution of specific initiatives that will drive value with priority segments over the near and long-term.
EDUCATION
University of Pennsylvania
Masters of Behavioral and Decision Science, Behavioral Sciences
McGill University
BA, Economics
ABOUT RYAN NOVAK
Recent economics graduate from McGill University currently working as a Project Manager in the Change Initiative\'s Team in Scotiabank\'s Retail Service Center as part of a two year rotational program
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