Ryan Muir
Product @Cresta
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WORK HISTORY
Product @Cresta
San Francisco, CA, US
Accountability for Cresta\'s Insights suite from concept to production, across both human and AI agents- AI Analyst: deep research agent on every enterprise conversation, across any channel (one patent pending)- Discovery layer: leveraging vast amounts of historical conversations to uncover conversation reasons, FAQs and answers, customer preferences, policy gaps, standard operating procedures,implicit and explicit knowledge, and more- Dashboard Builder: a next-gen BI tool with natural language capabilities- LLM evals / LLM-as-a-judge framework- and moreCresta is backed by Sequoia, a16z, Greylock, Tiger Global, and others.
EDUCATION
Georgia Institute of Technology
Master of Science - MS, Analytics
University of Florida
Bachelor of Science (B.S.), Industrial and Systems Engineering
ABOUT RYAN MUIR
Product at Cresta
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