Ryan Martin

About Ryan Martin

As a Navy veteran, I bring a mission-focused mindset, adaptability, and unwavering work ethic to every challenge. Over the past 16+ years, I’ve built a career as a dynamic and versatile IT leader, with a proven track record in managing cross-functional teams, aligning business objectives with technology, and delivering transformative results across multiple industries.Currently serving as IT Director at Rural King, I oversee enterprise application portfolios that include Oracle Cloud ERP, MFCS, SIOCS, Xstore, Infios WMS, and other core platforms. I’m passionate about driving operational excellence, leading high-performing teams, and leveraging technology to solve real business problems.My foundation is in business systems analysis and project management, with deep experience in CRM and ERP implementations, custom software development, and process improvement. I’ve worked extensively with platforms such as Salesforce, Microsoft Dynamics, NetSuite, and Aplicor—translating business needs into scalable, user-centered solutions.Whether it’s leading enterprise initiatives, mentoring technical teams, or streamlining complex workflows, I thrive at the intersection of people, process, and technology.

Experience

1. Business Application Manager

   Rural King

   Nov 2023 — Present · Mattoon, IL, US

   As IT Director at Rural King, I lead the strategy, delivery, and optimization of enterprise technology solutions across a complex retail ecosystem spanning Oracle Cloud ERP, Oracle MFCS, SIOCS, Xstore, Infios WMS, and other core platforms. I’m responsible for aligning IT initiatives with business priorities, driving operational efficiency, and enabling innovation through technology.My role focuses on building high-performing teams, overseeing large-scale application portfolios, managing vendor partnerships, and ensuring seamless integration across finance, merchandising, supply chain, and store operations. I partner closely with cross-functional business leaders to modernize legacy systems, support digital transformation, and deliver scalable, data-driven solutions that improve decision-making and customer experience.Key accomplishments include- Leading enterprise application support for mission-critical Oracle Retail and ERP systems- Driving automation, system upgrades, and process improvements to enhance productivity- Spearheading vendor negotiations and managed services oversight to ensure SLA compliance and cost-effectiveness- Building robust project roadmaps and governance models to support business growthI bring over two decades of IT experience across help desk operations, systems administration, project management, and enterprise solution delivery, with a deep focus on retail technology.

Education

• American InterContinental University

  Business Administration - Computer Information Systems, CIS

  2007 — 2010

Skills

• Professional Services
• Iis
• Saas
• Visual Studio
• Project Management
• Requirements Analysis
• Cloud Computing
• .net Framework
• C#
• .net
• Business Intelligence
• Pre-Sales
• Enterprise Resource Planning (Erp)
• Pmp
• Business Process
• Certified Scrum Master Csm
• Product Management
• Web Development
• Business Analysis
• Systems Analysis
• Business Process Improvement
• Integration
• Business Development
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Software Project Management
• Crm
• Itil
• Enterprise Software
• Databases
• Ssrs
• Web Applications
• Analysis
• IT Management
• Sql
• Visio
• Asp.net
• Team Leadership
• Erp
• Sharepoint