Ryan Lemoine

Experience

1. Senior Client Success Manager

   Zeta Global

   Mar 2023 — Present · Denver, CO, US

   Develop strategic recommendations for account growth, performance improvements, creative enhancements etc- Serve as primary point person for any/all campaign requests and communication with clients, including creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc- Coordinate, manage, and organize all facets of campaign management including custom creative buildouts, data management, and thorough documentation of all processes- Conceptualize and manage project timelines, coordinating with internal teams to meet client goals- Lead weekly client status meetings and manage deliverables- Liaise with both internal and external teams, maintaining clear documentation and accountability to track deliverables- Monitor pacing & performance- Provide continued feedback and analysis for campaigns, inclusive of optimization suggestions and recommendations- Share accumulated expertise with clients to advise on campaign strategies that aim at generating scalable performance results- Partner with the Analytics and Client Development teams to prepare post-campaign analysis reports for clients- Manage new and existing client campaigns to successfully meet and exceed client performance expectations and ensure long-term success- Manage the flow of campaigns from start to finish.