Ryan Kong
Customer Success Manager in Austin, TX
- Role
- Customer Success Manager at Ireckonu - Hotel Middleware & CDP+
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Ryan Kong
Dedicated manager with over 12 years of experience in the hospitality industry. Helped…
Experience
Customer Success Manager
Ireckonu - Hotel Middleware & CDP+
Jul 2024 — Present
Education
University of Nevada-Las Vegas
Bachelor's Degree
2005 — 2009
Skills
- Guest Recovery
- Hospitality
- Hotels
- Reservations
- Open Table
- Operations Management
- Hospitality Industry
- Dependable Team Player
- Reservation
- Sales
- Servsafe
- Hotel Booking
- Pre-Opening
- Lodging
- Guest Services
- Supervisory Skills
- Customer Service
- Revenue Forecasting
- Hotel Management
- Opera
- Valet Parking
- Catering
- Revenue Analysis
- Micros
- Multi Tasking
- Rooms Division
- Springer Miller Systems
- Up-Selling
- Property Management Systems
- Leadership Development
- Resorts
- Front Office
- Concierge Services
- Marketing
- Guest Service Management
- Hospitality Management
- Pre-Opening Experience
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